by Jim Jackson | May 15, 2020 | Gen 1.3 - Troubleshooting
What is ERR2? ERR2 is displayed when the flow meter returns a value of zero after a MIST cycle. Most Common Cause: flow meter clog or failure Other Potential Causes: Pump failure or clogged intake filter Flow rate of the nozzle circuit is too low to register. ...
by Jim Jackson | May 13, 2020 | Gen 1.3 - Troubleshooting, Gen 3 - Troubleshooting
Before troubleshooting Confirm the zone kit has been properly installed and the controller has been programmed. See Gen 1.3: Zone Kit instructions or Gen 3+ Zone Kit Instructions Confirm the nozzle circuits for Zone 1 and Zone 2 are independent and not tied together....
by Kevin Johnson | Jun 23, 2019 | iMistAway
The iMist gateway connects to the internet router. Unplug the iMist gateway power adaptor from the wall outlet or power strip. Wait 5 seconds, then plug the iMist gateway back in to power to trigger the update. Once power to the iMist gateway is restored, all...
by Jim Jackson | Jun 19, 2019 | iMistAway
Why is the iMistAway gateway physically plugged into an Ethernet connection, and not connected to WiFi? Since the gateway is plugged directly into an Ethernet port, the customer does not have to share their WiFi credentials with the service technician or store the...
by Jim Jackson | Jun 10, 2019 | iMistAway
The iMist gateway is connected to the internet but it is not communicating with the node on the misting unit. Potential Cause: The gateway has lost the ID of the node on the misting unit. The gateway or node has failed. Troubleshooting: To confirm the issue, open the...
